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Communication competency를 높이는 방법-RESPECT

The method to elevate communication competency  -“RESPECT(존경)”

(*Source:Kaleidoscope Institute)

R: Take Responsibility for what you say and feel without blaming.

E: Use Empathetic listening.

S: Be Sensitive to differences in communication styles.

P: Ponder what you hear and feel before you speak.

E: Examine your own assumptions and perceptions.

C: Keep Confidentiality.

T: Trust ambiguity because we are not here to debate who is right or wrong.

 

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